Refund policy

Return & Exchange Policy
We want you to be completely satisfied with your purchase. Please review our return policy below, and contact us at shop@rosevalegoods.com with any questions.

• Return Window: You have 30 days from the date of delivery to request a return or exchange. All sales are final after 30 days from receipt.
• Return Shipping: We provide a prepaid return shipping label.
• Clearance Items: If an item is on clearance, all sales are final.

How to Start a Return or Exchange:

1. Submit your request here.
2. Receive your return authorization + prepaid shipping label.
3. Package items securely.
4. Ship using the provided return label.
5. Once your item is received, expect a refund to your original payment method within 7–10 business days (processing times vary by bank or card issuer).